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Winter Weather Update:
Community Preparations and Resources

 

Dear Riverstone Residents, As freezing temperatures and severe winter weather approach, we would like to share important updates regarding community preparations, facility closures, and helpful resources to keep residents informed. These preparations will include draining pipes and
turning off water to all Association buildings/facilities.

Community Facility Closures 

  • The Club at Riverstone office will be closed Monday, January 26th. 

  • The Fitness Center & Racquet Club will be closed Monday, January 26th.

 
Staff anticipate reopening all offices and facilities on Tuesday at 12:00 p.m. (baring any issues at a facility). This midday reopening will allow staff and contractors to check facilities for any leaks or damage and to turn the water services back on safely. 
 
We encourage residents to stay informed by subscribing to weather alerts from your local cities and counties.

Community Preparations Underway




Access Gates: All gated neighborhood limited access gates will remain open in the event of power outages to ensure accessibility. Additional patrol presence has been requested during this time.

Water Shut Off: To prevent damage, water has been shut off at all community parks and amenities until temperatures stabilize.

Lifestyle Events and Rentals: All lifestyle events and facility rentals have been canceled. Programming will resume once facilities reopen and conditions allow safe operations.

Recreation and Fitness Programming Cancelled: All recreation and fitness programs are canceled and will resume when conditions improve.


Plant Protection: Community landscapers began protecting freeze-sensitive plants. Priority areas include tropical and topiary plants, the butterfly garden, neighborhood planters, and key intersections.



Important Updates from the City of Sugar Land

As a courtesy to the City of Sugar Land, we are sharing important updates and resources.


Extreme winter weather is headed our way this weekend.

Here are a few tips to help keep protect your people, pets, pipes, and plants safe ahead of the freeze:

🔵Protect your loved ones, especially those who may need extra help staying warm.

🔵Protect your pipes by insulating exposed pipes and hose bibs to minimize freezing or bursting.

🔵Protect your pets, prepare a warm space for them inside.

🔵Protect your plants, cover with a tarp, or other material and bring potted plants indoors.

🔵Stay informed, monitor local media and watch for alerts from the National Weather Service.

Stay warm and stay safe, Sugar Land.

📍Visit our severe cold weather page for safety tips and resources: www.sugarlandtx.gov/ExtremeCold


⚠️To check traffic and road conditions on the City of Sugar Land’s Intelligent Transportation System: http://its.sugarlandtx.gov/traffic


⚠️Sign up for our Emergency Notification System to receive emergency updates: www.sugarlandtx.gov/ENotify


⚠️Bookmark these Authoritative Resources:

For up-to-date information, visit www.sugarlandtx.gov/ExtremeCold.

Important Updates from the National Weather Service








NWS Houston/Galveston Webpage: www.weather.gov/houston


Here are Some Useful  Contacts and Links:


CenterPoint Energy

CenterPoint Outage Tracker
Customer Service:
713-207-2222
Report Downed Power Lines: 713-207-2222
Report a Street Light Outage: 713-207-2222 or 800-332-7143

Missouri City Resources

Emergency Alerts Service
Additionally, residents can text "MCTX" to 38276 for alerts. 
Non-Emergency Police: 281-242-4014
Public Works: 281-403-8570

Waste Pickup Service

GFL Environmental: 281-403-5800
(Missouri City Residents)

Best Trash: 281-313-2378
(Sugar Land Residents)




Sugar Land Resources

Sugar Land Emergency Alerts
Real-time Traffic Website
ERCOT's Grid Conditions Dashboards
NWS Houston/Galveston
Hourly Forecasts (Click Your Location)


Other Resources

SiEnviro Customer Service:
832-490-1600
Fort Bend County Sheriff
(Non-Emergency):

 281-341-4665
Missouri City Precinct 3
(Non-Emergency):

281-242-4014