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UTILITIES & HELPFUL NUMBERS

To assist you in getting settled into your new home, please use the information below as a guide to setting up your utilities in Riverstone.

If you experience problems getting service from any of these providers, please contact us at (281) 499-8700 so that we can assist in getting the situation corrected. We are here to serve you; please let us know if you have any questions. You may also contact us by e-mail at Info@Riverstone.com.

Fire, Police and Ambulance Service

Cable & Internet

Deeds & Restrictions

Driver's License

Electricity

Garbage

 Gates

Homeowners Association (HOA)

Mail

Natural Gas, Water & Sewer

Newspaper

Phone Service

Recycling

Residential Alarm Permit

Streetlights Out

Voter Registration & Election Information

 

FIRE, POLICE AND AMBULANCE SERVICE

Note:  If your home is in the city limits of Missouri City, you are protected by Missouri City Police & Fire. If your home is located in Fort Bend County, you are protected by the County Sheriff's Department and Sugar Land Fire & EMS or the Missouri City Fire Department.

Emergency 911

Residents in the city limits of Missouri City:
Non-Emergency (281) 403-8700
Missouri City Fire (281) 403-4300
Missouri City Police - Non-Emergency - (281) 261-4200

Residents with a Sugar Land address & Residents in Stonebrook:
Fort Bend County Sheriff Non-Emergency - (281) 342-6116
Sugar Land Fire & EMS - Business Line (281) 275-2873; Non-Emergency - (281) 275-2525
Missouri City Fire - (281) 403-4300

Poison Control (800) 764-7661

Fort Bend County Crime Stoppers (281) 342-TIPS (8477)


 

CABLE AND INTERNET

Comcast Cable & High Speed Internet
All Riverstone neighborhoods
Main number: (713) 341-1000
http://www.comcast.com/customer-home
 
En-Touch
All Sugar Land addresses & Residents in Stonebrook
(except The Crossing II & Crossing Cove)
AArea Representative: Francisco Miranda, (281) 394-7299, fmiranda@entouchsystems.net
Main number: (281) 225-1000
http://www.entouch.net/

Windstream
Alden Springs, Avalon at Riverstone, Marble Bend, Olive Hill
Main number: (800) 501-1754

Viasat Satellite Internet
https://www.viasat.com/internet
Main number: (844) 725-5606


 DRIVERs LICENSE

Texas Department of Public Safety
(281) 633 -5400
Renew your license & change your address online 


ELECTRICITY

Electric provider of your choice. Call your electric service provider of choice if you already have a meter.  If you do not have a meter, call CenterPoint Energy at (713) 207-2222 to request one. Wait two business days, then call your provider. 

Call toll free 1-866-PWR-4-TEX (1-866-797-4839) or visit www.powertochoose.com for a current list of retail electric providers for the area.


GARBAGE

Missouri City Residents (MUD 46, 115)

WCA (281) 403-5800
To set-up billing: Your trash service will automatically be set up after you first establish water service through Si Environmental (832) 490-1600. Garbage will be listed under "Sewer" on your water bill. Call WCA to give them your move-in date.
Garbage pick-up days (except for The Manors):  Monday & Thursday
Recycle pick-up (except for The Manors):  Every other Monday
Garbage pick-up days for The Manors only: Wednesday & Saturday

Sugar Land Addresses & Residents in Stonebrook (MUD 128, 129, 149)

Best Trash (281) 313-2378, Email
To set-up billing: Your trash service will automatically be set up after you first establish water service through Si Environmental (832) 490-1600. Garbage will be listed under "Sewer" on your water bill.
Pick-up days:  Tuesday & Friday
Recycle pick-up:  Friday


GATES

If you live in a gated community (not including The Manors) and:

- The gates are not operational
- You need to add Toll Tag, a new entry code or amenity cards
- You would like to request the gates be open for a party, etc.,

Please email operations@riverstone.com or call the on-site HOA office at (281) 778-2222.

If you live in The Manors, call FirstService Residential at (713) 932-1122.


MAIL

To set up your mail service, take your closing papers and drivers license to the appropriate post office.

Residents with a Missouri City address (77459): 
Missouri City Post Office (not a full-service post office)
3701 Glenn Lakes Ln
(281) 208-1832

1902 Texas Parkway (Full- service post office) 

(281) 208-0838 

Residents with a Sugar Land address (77479):
First Colony Post Office
3130 Grants Lake Blvd
(281) 494-4150

(From Riverstone, take Hwy 6 north to Grants Lake Blvd. Turn left and continue for about a mile to the post office. It will be on the right.)


NATURAL GAS, WATER & SEWER

NATURAL GAS

All Residents except for The Manors:
Si Energy
 - Call (281) 778-6250 for service activation & billing.

The Manors Residents only:
CenterPoint Energy - Call (713) 659-2111 for service activation & billing.

WATER & SEWER (MUD #46, #115, #128, #129, #149; LID #15, #19)

Si Environmental - Call (832) 490-1600 for service activation & billing.

For 24/7 Emergency Repair, call (832) 490-1601.


NEWSPAPER

Houston Chronicle
(713) 220-7171
www.chron.com


PHONE SERVICE

Phone Service Providers - Please refer to the table below to see which ones serve your neighborhood.

PROVIDER

NEIGHBORHOODS 

Comcast
(713) 341-1000
www.comcast.com

All neighborhoods

En-Touch
(281) 394-7299 - Francisco Miranda
fmiranda@entouchsystems.net
(281) 225-1000 - Main
www.entouch.net

Stonebrook and all neighborhoods with a Sugar Land address (except Crossing Cove and The Crossing II)

Windstream
1-800-501-1754
www.windstream.com

Alden Springs, Avalon at Riverstone, Crossing Cove, The Crossing II, Marble Bend, Olive Hill

 


 

RECYCLING

Recycling in Riverstone

Missouri City Residents (MUD 46, 115)
WCA: (281) 403-5800
Recycle pick-up (except for The Manors):  Every other Monday.

Sugar Land Addresses & Residents in Stonebrook (MUD 128, 129, 149) 
Best Trash: (281) 313-2378
Recycle pick-up: Every Friday.

Recycling Centers

Fort Bend County Recycling Center

1200 Blume Road, Rosenberg
(281) 633-7581

Click here to visit the Fort Bend County Recycling Center website.


RESIDENTIAL ALARM PERMIT

Missouri City residents ONLY:
Click here to download the Alarm Permit Application or call (281) 403-8500.

Residents with a Sugar Land address and residents in Stonebrook:
Click here to download the Alarm Permit Application.
For questions, contact the Fort Bend County Sheriff Office at (281) 341-4610 and ask for the Alarm Permit Unit.


STREET LIGHTS OUT IN THE COMMUNITY

Standard "Cobra Head" Street Lights
Report online at www.centerpointenergy.com/outage or call CenterPoint Energy at (713) 207-2222

Please have the 6 digit pole number available.

Decorative Street Lights 

Call the on-site HOA at (281) 778-2222

Please have the 3 digit pole number available.


VOTER REGISTRATION & ELECTION INFORMATION