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The annual Riverstone HOA assessments have been mailed to owners. If you have not received your assessment statement, please contact the Association Office at 281-778-2222. You can also view your account and assessment information on our new Resident Account Portal. Assessment Payments are due January 1, 2019 and are considered delinquent after January 31, 2019. A brochure with payment options and instructions was included in your statement. Please note that payments are posted to your account on the date received, NOT the postmarked date. Please be sure to pay your assessments on time to avoid payment plan fees, late fees, and/or interest.
To learn more about how to register for the Resident Account Portal, please visit https://www.riverstone.com/residents-accountportal. Once you are able to access your web portal, you will be able to pay your assessments online, view and update your homeowner information, view account information, compliance violations, and association documents.
Please email firstname.lastname@example.org with questions.
Do I need to create an account to pay online?
Yes. You must be logged in to our NEW Resident Account Portal to make your online payment.
I have a username/password for the Resident Intranet. Is it the same for the Resident Account Portal?
No. The Resident Account Portal and Resident Intranet are two seperate systems. These are not connected and you will need to create a new Username and Password for every property you own in Riverstone.
Is there a fee to pay online?
It depends. There is no fee to pay by eCheck. If you pay by credit card, there is a 3% convenience fee. If paying by debit card, there is a fee of $5.00.
Can I mail a check?
Yes. Checks should be made payable to and mailed to:
Riverstone Homeowners Association, Inc.
PO Box 94104
Las Vegas, NV 89193-4104
Where do I find my Mgmt Co ID, Association ID, and User Account Number?
Please see example below. The coupon is the bottom portion of your assessment invoice.
The Mgmt Co ID is 7214.
The Association ID is R100.
The User Account Number is the next 10-digit set of numbers starting with 1004.
Are there payment plan options?
Absolutely! Residents can opt for a 3-6 month payment plan without accruing Interest Charges or Late Fees. There is a $20 per month Administrative and Processing Fee per month.